Your privacy matters to uupk. This policy explains exactly what personal information we collect when you use the uupk platform, why we collect it, how we store it securely, and what rights you have over your own data.
The six things every uupk player should know about how we handle their data
uupk stores all personal data on encrypted servers. We use industry-standard TLS encryption for all data in transit and AES-256 encryption for data at rest. Your information is never stored in plain text.
uupk does not sell, rent, or trade your personal information to any third party for marketing purposes. The data you share with uupk is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, and request deletion of your personal data at any time. uupk provides a straightforward process for exercising these rights through our support team.
uupk uses only the cookies necessary to keep your session active and the platform functioning correctly. We do not use third-party advertising cookies or tracking pixels that follow you across other websites.
uupk shares your data only with the payment processors and identity verification providers needed to operate your account. All third parties are contractually bound to handle your data securely.
In the unlikely event of a data breach that affects your personal information, uupk will notify you within 72 hours of becoming aware of the incident, in line with our data protection obligations.
uupk ("we", "us", "our") is committed to protecting the privacy of every person who uses the uupk platform. This Privacy Policy describes how uupk collects, uses, stores, and protects your personal information when you register for an account, make deposits or withdrawals, play games, or interact with any part of the uupk platform — including the website at uupk.live and the uupk mobile application.
This policy applies to all uupk players in Bangladesh and anywhere else the platform is accessible . By creating a uupk account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.
Plain Language Commitment: uupk has written this Privacy Policy in straightforward English so that every player can understand exactly what happens to their data. If anything is unclear, contact our support team before you register.
uupk collects personal data in two ways — information you provide directly when using the platform, and information collected automatically as you interact with our services. Here is a breakdown of both categories:
Information you provide directly:
Information collected automatically:
| Data Type | Examples | Collected When |
|---|---|---|
| Identity Data | Name, date of birth, national ID | Registration & KYC verification |
| Contact Data | Phone number, email address | Registration & account updates |
| Financial Data | bKash/Nagad number, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser | Every platform visit |
| Usage Data | Bet history, game sessions, login times | Active platform use |
uupk collects personal data only for specific, legitimate purposes. We do not collect data speculatively or hold information we do not need. The primary reasons uupk collects and processes your personal data are:
No Unnecessary Collection: uupk applies a data minimisation principle — we only collect what we genuinely need to operate your account and keep the platform safe. If we stop needing a piece of data, we delete it.
uupk processes your personal data on the following legal grounds depending on the purpose of the processing:
uupk does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
Third-Party Standards: Every third party that receives your data from uupk is required to sign a data processing agreement committing them to handle your information with the same level of care that uupk applies.
uupk retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction Records | 7 years from transaction date | Anti-money laundering requirements |
| Support Communications | 3 years from last interaction | Dispute resolution |
| Technical & Usage Data | 13 months from collection | Platform analytics and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent |
When the applicable retention period expires, uupk securely deletes or anonymises your personal data so that it can no longer be linked back to you.
uupk takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration:
Security Incident Response: uupk maintains a documented incident response plan. In the event of a data breach, our security team is activated immediately to contain the incident, assess the impact, and notify affected players within 72 hours.
uupk uses cookies — small text files stored on your device — to keep the platform functioning correctly and to understand how players use our services. We use the following types of cookies:
uupk does not use third-party advertising cookies or tracking pixels. You will not see uupk ads following you around other websites based on your activity on our platform.
Cookie Control: You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging into your uupk account. Disabling analytics cookies will not affect your ability to use the platform.
As a uupk player, you have the following rights over your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request. uupk will respond within 30 days.
uupk respects your right to control your own personal information
You can request a copy of all personal data uupk holds about you. We will provide this in a readable format within 30 days of your request.
If any personal data uupk holds about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
You can request deletion of your personal data. Note that some data must be retained for legal compliance and cannot be deleted on request.
You can ask uupk to restrict processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
You can object to uupk processing your data for direct marketing purposes at any time. We will stop that processing immediately upon receiving your objection.
uupk is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for a uupk account or attempt to use the platform in any way.
If uupk discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete all personal data collected from that individual, and forfeit any balance held in the account. If you are a parent or guardian and believe your child has registered on uupk, contact our support team immediately so we can take action.
Parental Controls: uupk recommends that parents and guardians use device-level parental control software to prevent minors from accessing online gambling platforms. Our Responsible Gaming page has more information on available tools.
uupk may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or in-app notification at least 7 days before the changes take effect.
The updated policy will always be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you stay informed about how uupk protects your privacy. Continued use of the uupk platform after the effective date of any changes constitutes your acceptance of the updated policy.
Version History: If you would like to see a previous version of this Privacy Policy, contact our support team and we will provide it on request.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how uupk has handled your personal information, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.
uupk aims to resolve all privacy-related enquiries within 5 business days. For data subject access requests, the statutory response period is 30 days, though we typically respond faster than this.
We're Here to Help: Privacy can feel complicated, but uupk's support team is trained to explain your rights and our practices in plain, simple terms. Don't hesitate to reach out if anything in this policy is unclear.
uupk keeps your data secure, never sells your information, and gives you full control over your privacy. Register in under three minutes and experience Bangladesh's most trusted betting platform.